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Fundamentals of Queueing Theory (Wiley Series in Probability and Statistics) | 
 enlarge | Authors: Donald Gross, Carl M. Harris
Publisher: Wiley-Interscience
Category: Book
List Price: $140.50
Buy New: $79.99
You Save: $60.51 (43%)
New (18) Used (9) from $50.00
Rating:  3 reviews
Sales Rank: 439415
Media: Hardcover
Edition: 3
Pages: 464
Number Of Items: 1
Shipping Weight (lbs): 1.7
Dimensions (in): 9 x 6.5 x 1.1
ISBN: 0471170836
Dewey Decimal Number: 519.82
EAN: 9780471170839
Publication Date: February 13, 1998
Availability: Usually ships in 1-2 business days
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Product Description
This look at queueing theory stresses the fundamentals of the analytic modeling of queues. It features Excel and Quattro software that allows greater flexibility in the understanding of the nature, sensitivities and responses of waiting- line systems to parameter and environmental changes.
"...this is one of the best books available for use as a textbook for a course and for an applied reference book. Its excellent organizational structure allows quick reference to specific models and its clear presentation coupled with the use of the QTS software solidifies the understanding of the concepts being presented. I highly recommend this book to educators and applied researchers."--IEE Transactions on Operations Engineering
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| Customer Reviews:
 The Classic Queueing Theory Text November 7, 1999
44 out of 44 found this review helpful
Fundamentals of Queueing Theory (third edition) by D. Gross and C. Harris is THE classic queueing text book. It is up-to-date, thorough, rigorous, intuitive, and even fun to read (for the mathematically inclined). This book can be read at different levels, none of them easy. It is intended for an audience of graduate students in operations research, industrial engineering, management science, or mathematics. There are other excellent queueing books out there, but this has to be the overall best seller! Highly recommended.
Good for supplementing course lectures November 9, 2007
M&M Catboy (Chicago, Illinois, USA)
3 out of 3 found this review helpful
I used this book to supplement a course in queuing theory and found it to be more readable than other books on the topic, including ELEMENTS OF QUEUING THEORY WITH APPLICATIONS. This may not be a book to pick up for casual reading to learn about queuing theory, but if you are taking a queuing-theory course, I would highly recommend it. I struggled with deciding to give this book four or five stars: Four stars because I feel that the derivations of various queuing models could have been presented in a clearer manner. Five stars because I think it's the most readable queuing-theory book I have encountered.
 Good text March 29, 2008
K. Khavari
I always recommend Kleinrock's "Queueing systems Volume I: Theory" to my friends for learning the basics of queueing theory. But "Fundamentals of queueing theory" is an excellent text to have. I find it much easier to find the necessary pages to refresh my memory on an equation or a specific approach to solving a problem when using Gross and Harris.
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