Design for Six Sigma for Green Belts and Champions: Applications for Service Operations--Foundations, Tools, DMADV, Cases, and Certification (Six Sigma) | 
enlarge | Authors: Howard S. Gitlow, David M. Levine, Edward A. Popovich Publisher: Prentice Hall Category: Book
List Price: $87.99 Buy New: $32.00 You Save: $55.99 (64%)
New (23) Used (8) from $30.00
Sales Rank: 544964
Media: Hardcover Pages: 720 Number Of Items: 1 Shipping Weight (lbs): 2.6 Dimensions (in): 9.2 x 7.2 x 1.4
ISBN: 0131855247 Dewey Decimal Number: 658.4013 EAN: 9780131855243
Publication Date: June 15, 2006 Availability: Usually ships in 1-2 business days Shipping: Expedited shipping available Shipping: International shipping available Condition: New Book. Hardbound. CD-ROM included.
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Product Description Most Six Sigma books are targeted at manufacturers, and don't reflect the unique implementation challenges service companies face. This book fills the gap. Using its practical, start-to-finish guidance, service company teams can utilize Six Sigma to drive powerful bottom-line benefits. The authors systematically introduce the management foundation required to implement Six Sigma successfully. Readers will discover how to lead teams to achieve results in shorter time frames, and present projects to executives concisely and effectively. This book thoroughly covers every stage of the DMADV Design for Six Sigma(R) Management improvement model: Define, Measure, Analyze, Design, and Verify/Validate. Outputs from Minitab, JMP, and SigmaFlow are illustrated and provided on CD-ROM and through downloadable date sets and templates.
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