IT Manager's Handbook, Second Edition: Getting your new job done | 
 enlarge | Authors: Bill Holtsnider, Brian D. Jaffe
Publisher: Morgan Kaufmann
Category: Book
List Price: $57.95
Buy New: $44.94
You Save: $13.01 (22%)
New (31) Used (11) from $42.00
Rating:  2 reviews
Sales Rank: 358305
Media: Paperback
Edition: 2
Pages: 632
Number Of Items: 1
Shipping Weight (lbs): 2.7
Dimensions (in): 9.2 x 7.4 x 1.1
ISBN: 012370488X
Dewey Decimal Number: 004.068
EAN: 9780123704887
Publication Date: October 13, 2006
Availability: Usually ships in 1-2 business days
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Product Description
Many technical professionals are tossed into their new position of managing an IT department without enough training or experience - let alone a clear idea of what is expected of them. Other technicians are trying to decide if they should join the ranks of management, and want the real facts about managing - and managing other technical pros - before they decide.
To compound the issue, most companies have become highly dependent on their IT departments for their day-to-day business operations - often including revenue generation - so the tasks are critical and the learning curve is steep.
The IT Manager's Handbook, 2nd edition provides essential information needed to manage the new responsibilities thrust on you (or the ones you would like to have): vital tasks such as creating budgets, evaluating technologies, administering compliance, and managing staff.
A completely updated and expanded second edition that provides practical, easily accessible management advice written specifically for new IT managers:
Brings you up to speed on those business practices most critical to effective IT operations: recruiting, budgeting, resource planning, managing personnel, and working with vendors.
Includes expanded coverage on such critical IT management topics as security, disaster recovery, storage, government/regulatory compliance, and project management.
Organizes information modularly so you can delve directly into only the topics that you need.
Provides a unique management perspective on those specific technical issues with the most significant business ramifications.
Includes new material on key technology topics such as open source, wireless, handhelds, outsourcing, offshoring, and operations, as well as updated coverage of e-commerce, remote access, intranets, and LAN/WAN management.
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| Customer Reviews:
Provides a thorough overview of what to expect in IT management. August 9, 2007
Greg P. Filter (Indianapolis, IN)
7 out of 9 found this review helpful
As someone who has taken a circuitous route to the world of IT, the book, IT Manager's Handbook, Second Edition: Getting your new job done has helped me get a handle on all of the territory working in IT encompasses. When I first started working at my current IT position at a small company it seemed that my job's duties were coming at me from every direction. The authors, Bill Holtsnider and Brian D. Jaffe, do a great job addressing the variety of problems and solutions that come with managing IT. This book would best serve someone crossing the thresholds of working purely in technology or mainly in management.
At smaller businesses like where I work, it is fairly common to not have an "IT manager" or even an IT staffer. Instead often a manager, engineer, or administrative assistant will be pressed into IT service. The IT Manager's Handbook would be a valuable `read' for such an accidental IT manager.
Great Book May 9, 2007
SAPRIZA M. DIEGO (Montevideo, Uruguay)
5 out of 12 found this review helpful
Really excellent reference book. Im starting as an IT Manager and this book is my head reference.
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